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Cannot connect to server outlook2/28/2024 ![]() In this case, you can open Outlook in safe mode and disable the add-ins. But when these add-ins do not work properly, they cause various issues within the Outlook application. Outlook allows you to extend the functions of the application with the help of add-ins. Method 3 – Launch Outlook in Safe Mode and Disable Add-ins ![]() So, check if the credentials you are using are correct by following the steps below:Ģ – Go to File > Info > Account Settings > Account Settings to open the Settings window.ģ – Go to the Email tab and select your Outlook account.Ĥ – Check for the Remove option in the top panel and remove the account.ĥ – Go to the home page and log in again with the right credentials. You might misspell your username or password at the time of setting up the Outlook profile or use the wrong credentials. Also, you can try using a private network instead of a public one. You can try to reboot your router, restart the system, or contact your service provider to restore your internet connection. If Outlook cannot connect to the server, this can be because of your internet connection. Method 1 – Check Your Internet Connection ![]() The following methods can help you to resolve the issue and connect to the server. Methods to Fix “We could not reach the email server” Error Outlook may stop connecting to Exchange Server due to multiple reasons. Below, we will discuss the causes of this error and the possible solutions to fix it.Ĭauses of the ‘Couldn’t reach the email server’ Error in Outlook Sometimes, Outlook fails to connect to the Exchange Server mailbox and displays the error, “Couldn’t reach the email server.” Due to this, you’re not able to receive or send new emails. When Outlook is configured with an Exchange server profile, Offline Folder File (OST) is created on the local system, containing all the mailbox items. It requires appropriate mail servers to access the email account. Microsoft Outlook is one of the best email clients.
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